Airport Opening

FLASH INFO OPENING OF THE AIRPORT

---

We are delighted to welcome you again at Biarritz-Pays Basque Airport!

To allow you to prepare your trip, we share some news and practical information on the measures implemented at Biarritz-Pays Basque Airport.

These will be updated regularly depending on the news.

---

AIRPORT OPENING AND SANITARY MEASURES

Click  here to see the terminal opening.

Sanitary measures:

• Wearing a mask is obligatory for all passengers, access will be refused for non-compliance with the wearing of the mask. The airport will not provide masks at the entrance to the terminal, the airport shops are closed all June, sales of masks are therefore not available
• Accompanying persons are forbidden to enter in  the terminal to bring / welcome , in accordance with government directives
• Installation of Plexiglas protections between staff and passengers, at all counters
• Reinforced cleaning and disinfection measures in areas accessible to passengers
• Respect of the rules of physical distance during your travels.
• Provision of hydroalcoholic gel at various points on the passenger route

---

FLIGHT SCHEDULE FOR AUGUST

For the month of August, Air France, Ryanair, EasyJet, Luxair, Swiss and Volotea airlines are offering flights from Biarritz-Pays Basque Airport. For information on sanitary measures and travel conditions on board, please consult the airlines’ websites.

If you need to buy or change your ticket, please contact your travel agent or the airline directly.

Flight schedule for August, Click here

 

NEWS

RENNES LILLE STRASBOURG with VOLOTEA

From July to october Monday and thursday

Book your flight: www.volotea.com

NEWS

PARIS ORLY with easyJet from 02 August, 4 flights per week, monday, wednesday, friday, sunday

Book your flight: www.easyJet.com

PARIS ORLY with Air France, from 30 July, 4 flights per week, thursday, friday, saturday, sunday

Arrival Paris CDG flights at terminal 2F

Book your flight: www.airfrance.fr

---

SERVICES

• Lost property: Please contact the personnel present during the opening hours of the terminal
• Objects withdrawn at the security check: this service is not available
• Sale of plastic bags this service is not available
  
• Sale of bicycle box this service is not available
  
• Sale of ticket: this service is not available. If you have to buy, cancel or modify your ticket, please contact your travel agency or airline
• Luggage service: For all complaints concerning your luggage, please make your complaints online. For baggage delivery service, passengers will have to collect baggage at the airport, only Air France will delivery bags.

---

SHOPS

Quiksilver is open monday, thursday, sunday in the terminal departure

Relay  & Bidaïa Bar  are open in the boarding gates.

---

PARKING

All airport car parks are open for travelers.
The new P5 car park (from 5 days) will open at the end of July; reservations will only be made online.
Parc Auto customer service can be contacted only by email at: reservation.parking@biarritz.aeroport.fr

Cancellation of your parking

For all reservations, we remind you that you can cancel your parking reservation, up to 6 hours before the scheduled entry time.

To do this, log into your account on our reservation site, find your reservation to cancel and follow the directions.

For any questions, consult our FAQs or contact us by email at reservation.parking@biarritz.aeroport.fr

---

CONTACT THE AIRPORT

The airport remains available only by email:

informations@biarritz.aeroport.fr

The airport website and its social networks

• Twitter
• Facebook
• Linkedin
• Instagram

For further information and recommendations in real time, visit the following sites:

Coronavirus info: www.gouvernement.fr/info-coronavirus

Travel advice: www.diplomatie.gouv.fr/fr/conseils-aux-voyageurs

 

While waiting to see you again, keep taking care of yourself!