FLASH INFO Biarritz-Pays Basque Airport opening

Please arrive at the airport 1h30 before your departure. For further notice click here

Airport Opening

FLASH INFO OPENING OF THE AIRPORT

We are delighted to welcome you again at Biarritz-Pays Basque Airport!

To allow you to prepare your trip, we share some news and practical information on the measures implemented at Biarritz-Pays Basque Airport.

These will be updated regularly depending on the news.

AIRPORT OPENING AND SANITARY MEASURES

The airport will open on June 8. The terminal will only be open 2 hours before flight departures. 

The teams of Biarritz-Pays Basque Airport are preparing to welcome commercial activity and are implementing the necessary sanitary measures for travelers and employees.

What are the recommendations:

  • Wearing a mask is obligatory for all passengers, access will be refused for non-compliance with the wearing of the mask. The airport will not provide masks at the entrance to the terminal, the airport shops are closed all June, sales of masks are therefore not available
  • Accompanying persons are forbidden to enter in  the terminal to bring / welcome , in accordance with government directives
  • Installation of Plexiglas protections between staff and passengers, at all counters
  • Reinforced cleaning and disinfection measures in areas accessible to passengers
  • Respect of the rules of physical distance during your travels.
  • Provision of hydroalcoholic gel at various points on the passenger route

FLIGHT SCHEDULE FOR JUNE

Travel is currently authorized on French territory but limited to a radius of 100 km until June 02. and for the only reasons authorized by the government. The recovery will take place very gradually, for the month of June, Air France, Luxair and Volotea airlines are offering flights from Biarritz-Pays Basque Airport. For information on sanitary measures and travel conditions on board, please consult the airlines’ websites.

June 22 to 28

  • Monday to Sunday up to 2 flights per day Biarritz-Paris Charles de Gaulle with Air France
  • Monday, Friday, Sunday, 3 flights a week Biarritz-Lyon with Air France
  • Sunday June 28 Biarritz-Luxembourg with Luxair

If you need to buy or change your ticket, please contact your travel agent or the airline directly.

For the following weeks, Click here

 

NEWS

RENNES LILLE STRASBOURG with VOLOTEA

From July to october Monday and thursday

Book your flight: www.volotea.com

SERVICES

  • Lost property: Please contact the personnel present during the opening hours of the terminal
  • Objects withdrawn at the security check: this service will not be available in June
  • No sale of plastic bags in June
  • No bicycle box sale in June
  • No sale of tickets, if you have to buy, cancel or modify your ticket, please contact your travel agency or airline
  • Luggage service: For all complaints concerning your luggage, please make your complaints online. For the month of June there will be no baggage delivery service, passengers will have to collect baggage at the airport from 2:00 p.m. to 3:00 p.m.

SHOPS

Airport shops and restaurants are closed throughout June in the departure terminal . From 24 june Relay will be open in the boarding gates and the Bidaïa Bar fom 06 july.

PARKING

All airport car parks are open for travelers.
The new P5 car park (from 5 days) will open at the end of July; reservations will only be made online.
Parc Auto customer service can be contacted only by email at: reservation.parking@biarritz.aeroport.fr

Cancellation of your parking

For all reservations, we remind you that you can cancel your parking reservation, up to 6 hours before the scheduled entry time.

To do this, log into your account on our reservation site, find your reservation to cancel and follow the directions.

For any questions, consult our FAQs or contact us by email at reservation.parking@biarritz.aeroport.fr

CONTACT THE AIRPORT

The airport remains available only by email:

informations@biarritz.aeroport.fr

All information relating to your trip will be updated regularly on:

The airport website and its social networks

  • Twitter
  • Facebook
  • Linkedin
  • Instagram

For further information and recommendations in real time, visit the following sites:

Coronavirus info: www.gouvernement.fr/info-coronavirus

Travel advice: www.diplomatie.gouv.fr/fr/conseils-aux-voyageurs

 

While waiting to see you again, keep taking care of yourself!