Airport Information

We are delighted to welcome you at Biarritz-Pays Basque Airport!

To allow you to prepare your trip, we share some news and practical information on the measures implemented at Biarritz-Pays Basque Airport.

These will be updated regularly depending on the news.

AIRPORT OPENING HOURS AND SANITARY MEASURES

Airport opening hours:

For May

Sanitary measures:

Wearing a mask is obligatory for all passengers, access will be refused for non-compliance with the wearing of the mask. The airport will not provide masks at the entrance to the terminal
Installation of Plexiglas protections between staff and passengers, at all counters
Reinforced cleaning and disinfection measures in areas accessible to passengers
Respect of the rules of physical distance during your travels.
Provision of hydroalcoholic gel at various points on the passenger route

FLIGHT SCHEDULE

For information on sanitary measures and travel conditions on board, please consult the airlines’ websites.

If you need to buy or change your ticket, please contact your travel agent or the airline directly.

SERVICES

Lost property: if you lost an item, declare on line: biarritz-aeroport.franceobjetstrouves.fr
Objects withdrawn at the security check: this service is not temporary available
Sale of plastic bags this service is not temporary available
Sale of bicycle box this service is not temporary available
Sale of ticket: this service is not temporary available. If you have to buy, cancel or modify your ticket, please contact your travel agency or airline
Luggage service: For all complaints concerning your luggage:
- Air France : on Air France website
- Transavia : please contact 0892 05 88 88
- Ryanair : please contact 0892 56 21 50

SHOPS

Public area:

Boarding gate area:

PARKING

All airport car parks are open for travelers.

New parking: P5 long term EXCLU WEB from 5 days-35€
Parc Auto customer service can be contacted only by e-mail: reservation.parking@biarritz.aeroport.fr

Cancellation of your parking

For all reservations, we remind you that you can cancel your parking reservation, up to 6 hours before the scheduled entry time.

To do this, log into your account on our reservation site, find your reservation to cancel and follow the directions.

For any questions, consult our FAQs or contact us by e-mail: reservation.parking@biarritz.aeroport.fr

CONTACT THE AIRPORT

Aéroport de Biarritz-Pays Basque
7 Esplanade de l’Europe
64600 Anglet-France

The airport remains available only by e-mail

For information: informations@biarritz.aeroport.fr
For parking: reservation.parking@biarritz.aeroport.fr
For luggage service: for all complaints concerning your luggage:
– Air France : Airline website
– Transavia : 0892 05 88 88
– Ryanair : 0892 56 21 50
If you lost an item, declare on line: biarritz-aeroport.franceobjetstrouves.fr

All information relating to your trip will be updated regularly on the airport website and its social networks

For further information and recommendations in real time, visit the following sites: